« Seems So Simple | Main | Steve Jobs: A Lesson for Strong Leaders »

January 08, 2009

TrackBack

TrackBack URL for this entry:
http://www.typepad.com/services/trackback/6a00d834557a3069e2010536b5e618970b

Listed below are links to weblogs that reference Customer Service:

Comments

Feed You can follow this conversation by subscribing to the comment feed for this post.

Carolyn Jung

So what do you think is going on with Steve Jobs? Should we be worried?

FeedMe

Hard to say, Carolyn, as we have few clues about his condition. We all wish him the best, of course.

In terms of Apple, I expect the stock will be clobbered until such time as investors see evidence that the company can weather his absence. Not clear whether the product direction and innovation will remain as focused without Jobs at the helm.

Frankly, investors and the company management should have been considering this all along. Having a strong CEO is a double-edged sword and Apple has never made visible any structure they may have to take his place. When Bill Gates stepped aside, he did so wisely and the company's direction (such as it is) was never in question. Apple (and Jobs's ego) has never allowed that. Oracle and Larry Ellison is another example. Starbucks and Dell are recent examples of companies that faltered so badly when their well-known leaders took lesser roles, that in both cases the CEOs took it back a couple of years later.

FeedMe

This thought triggered an article: http://feedme.typepad.com/my_weblog/2009/01/steve-jobs-a-lesson-for-strong-leaders.html

Verify your Comment

Previewing your Comment

This is only a preview. Your comment has not yet been posted.

Working...
Your comment could not be posted. Error type:
Your comment has been saved. Comments are moderated and will not appear until approved by the author. Post another comment

The letters and numbers you entered did not match the image. Please try again.

As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.

Having trouble reading this image? View an alternate.

Working...

Post a comment

Comments are moderated, and will not appear until the author has approved them.

My Photo

Sites and Blogs I like

  • Serious Eats
    Serious Eats is another blog which plants its stake, and its steak, in the fertile land where food meets science. There is lots of great material here, much of it by J. Kenji Lopez-Alt, or Kenji. If you like FeedMe, you will like Serious Eats.
  • Cooking for Engineers
    What do you get when you apply the engineer's mind to the kitchen? Straightforward, practical recipes and tips and a passion for simplifying without sacrificing quality.
  • Harold McGee, the Curious Cook
    Did this guy invent kitchen science? Not really but he pioneered it. I 'love' this stuff.
  • FoodGal
    Carolyn Jung, a great Bay Area food writer, discusses restaurants, food events, ingredients, and what she's cooking. Heart, fun, and food!

Become a Fan