As a science-minded boy growing up on a farm, I depended on mail-order for scientific tools and toys. The most coveted source was Edmund Scientific (or as they now call themselves, "Scientifics Online"). Even as an adult, I order from them still. I have been their customer for more than 45 years.
I was surprised to read a thread on Facebook, posted by Skeptical Inquirer, in which John S. Duckering, another customer, objected to their inclusion of a Ghost Meter in their present offerings. He said, "A reputable scientific products company selling Ghost Meters?! What in
hell are you doing? With the pandemic of misinformation promulgated by
paranormalists, spiritualists, Creationists, seers, and other quacks
and con-artists, Edmund Scientifics is also jumping on the lunatic band
wagon?! ... You thoroughly
disappoint me!"
To the company's credit, Tim Burns, a brand manager at Edmund, replied, openly explaining that customer objections are leading him to rethink their policy. He later agreed to Mr. Duckering's request for permission to share the thread. He sais, "...I realize now that this is offensive to some the Edmund Scientific
customers, people with very strong scientific sensibilities who look to
Edmund for products that promote critical, empirical thinking, and real
science as a hobby. I am currently rethinking my decision on this product line. I apologize for the offense."
Impressive. I am writing Mr. Burns to express my disappointment as well, and to support his willingness to rethink the policy, in public. I haven't found a direct e-mail address, so I used snail mail — letters (on paper) are a great way to be noticed in the electronic messaging era.
If you would like to write one, here's the address:
Tim Burns
Brand Manager
Edmund Scientific and X-treme Geek
60 Pearce Ave.
Tonawanda, NY 14150
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